Mean Time To Repair (MTTR) represents the average time required to repair a failed component or device. It is the basic measure of the maintainability of repairable items. Founded in 2002, SysAid has been reviewed and accredited by industry analysts as a mature leader in ITSM.

The report includes;

• Some Common ITSM Challenges
• Factors Affecting Your MTTR
• What’s the Concept of Gross MTTR?
• Using SysAid Will... Lower Your MTTR
• Best Practices = Best Returns on Investment