Forrester ECM Report

In our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, iManage, Kofax, M-Files, Microsoft, OpenText Content Suite, OpenText Documentum, SER Group, SpringCM, and Upland Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content.

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