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Nurturing the Customer Relationship: Top Takeaways from SOCi’s 2024 Consumer Behavior Index



Relationships take work - especially when it comes to your customers. The SOCi Consumer Behavior Index asked more than 1,000 U.S. consumers to weigh in on their practices and preferences when interacting on and offline with local businesses. Download these exclusive insights that will guide you to nurturing lasting customer connections.

You’ll Learn About:

  • Customer Love Languages: Decode your customers’ love language by exploring the most recent trends in local search for Gen Z, Millennials, Gen X, and Baby Boomers
  • Making a Connection: Understand the power of peer recommendations and current consumer preferences for interacting with businesses online
  • Love It or Leave It? Find out what consumers are saying about the adoption and use of AI in local marketing





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