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How do you currently manage and track your marketing activities and drive better ROI?

-- 1. We rely on manual methods which is hard to track campaign effectiveness 2. We use a basic Marketing tool but it lacks advanced features to analyse ROI 3. We don't have a centralised system to streamline our marketing efforts

Are you involved in the evaluation or decision-making process for implementing a CRM system in your organisation to improve audience engagement?

-- 1. Yes - I am part of the decision making team and actively exploring options 2. I have been assigned to research CRM solutions and provide recommendations. 3. No, I'm not directly involved, but I'm interested in learning more about CRM possibilities.

What timeframe are you actively looking to implement CRM in your organisation?

-- 1. Within next 3 months 2. Within next 6 months 3. Within next 9 months to a year 4. Not actively considering at the moment

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