For Digital Business IBM commissioned Forrester Consulting to examine the potential return on investment (ROI) enterprises may realize by implementing the IBM Automation Platform for Digital Business. The purpose of this Total Economic Impact (TEI) study is to provide readers with a framework to evaluate the potential financial impact of this platform solution on their organizations.

Forrester's interview with an existing IBM automation platform customer and subsequent financial analysis found that the organization experienced benefits of nearly $23.9 million USD with an ROI of 675%.

The IBM Automation Platform for Digital Business is an integrated set of flexible capabilities designed to help organizations automate work at speed and scale.

Capabilities include:

• Using bots to automate human tasks


• Sharing, managing and collaborating on content


• Designing and managing start-to-finish workflows


• Automating decisions with business rules


• Capturing, classifying and extracting data from content