SysAid Named Champion in Info-Tech Research’s Vendor Landscape: Mid-Market Service Desk Software

Service desk tools have moved beyond simple help desk ticketing systems to integrated solutions with full-service management and automation. Our expert Analysts can guide you to successful technology selection.

This Report lists:

  • Guided Implementation
  • Service desk vendor selection / knock-out criteria
  • Market share
  • Mind share
  • Platform coverage

SysAid is an on-premises/SaaS tool with a strong focus on enduser satisfaction through integration tools for faster troubleshooting and resolution and automated benchmarking.