Retail Tech Support helps restaurants improve IT

Restaurants worldwide used IBM Retail Technology Support Solutions to reduce costs and lower response times

Modern quick-service restaurants use a variety of IT equipment from multiple vendors in stores to deliver the best possible experience to customers. To keep costs low, franchise owners must optimize their equipment lifecycle without sacrificing availability.

If several pieces of equipment in the store need onsite repairs, owners are forced to schedule visits from multiple providers, which can increase operating costs and lead to high levels of complexity.

Learn how restaurants are improving IT availability and reducing complexity to gain control over costs.