This report from Gartner walks through retailers’ growing need for DOM systems to handle order complexity, the value that data plays in ensuring DOM effectiveness, and configuration rules for executing smooth order fulfillment. It’s a must-read for any retailers (or manufacturers) looking to start or redefine their order management strategy to create a complete omnichannel fulfillment model.
Gartner, What Is Retail Distributed Order Management and Why All the Fuss?, Tom Enright, 5 February 2020
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