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State of Process Mining and Robotic Process Automation




Process mining and RPA trends of 2020


As organizations pivot to business continuity and contingency plans in response to the global health crisis, having an efficient and clear understanding of your business processes are now more critical than ever. Meanwhile, process mining and robotic process automation technologies are becoming a key element of digital transformation efforts worldwide.

Yet, what are the factors of success or failure driving these projects today? To gain insights on the current state of process mining and RPA initiatives, we conducted a global survey to assess how leaders evaluate their process efficiencies and automation projects.

Participants included senior directors, MDs, owners and C-Level professionals from organizations representing six industries: banking and financial services, government, insurance, logistics, healthcare/medical, and transportation/distribution.

This report reveals average global results.

What did we learn?

Download our report to find out!





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